1
Open the SiX License Console
Click to open the Six License Console
2
Enter CXone Credentials
Click on the CXone button, or if you have a FedRamp cluster, the CXone - Gov button. This will pop out a CXone log in screen. Follow the login process using username/password, SSO, or MFA depending on your configuration in CXone.
3
Click Register Button
If your BU is not already registered with Skybox, you will see an alert asking if you would like to register the current BU. Click the Register button.
4
Verify Information
The CXone BU information will display for verification.
For Salesforce users, enter the Salesforce Org IDs separated by commas for all the Salesforce Orgs that will be using this agent. This can be updated later to add more to the list.
If everything looks correct, click the Register you account button and you're done!