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CXone Agent Interface
CXone Agent for Freshdesk
CXone Agent for ServiceNow
CXone Agent for SalesForce
CXone Advanced Administrator
SkyData SQL Data Access
Professional Recordings
Skybox Agent Experience License Manager
OUR TEAM
PARTNERS
DOCUMENTATION
SiX Agent
SiX License Console
FreshDesk Configuration Guide
Salesforce Configuration Guide
ServiceNow Configuration Guide
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Skybox Agent Experience
Skybox Agent Licence Console
CXone Advanced Administrator (Beta)
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SiX License Console
Register for 5 Free Licenses
Log In Options
Managing Licenses
Modifying License Count
Configuration
Screen Pops
Enable Agent Consult
Enable Pop On Initialize
Enable Hold Alert
Hidden Unavailable States
Enable Who/What
Default Who/What
Override Who/What
History Minutes
Disposition Rules
Comment Templates
CRM Object Maps
Disposition Tag Maps
CRM Driven Authentication
Accepted Domains
CRM Orgs
Off Hours Skills
No Agent Skills
Email Skills
Offline Transfers
Log Refusals
Log Local Timezone
Event Actions
Enable Pop On Initialize
When enabled, this will open the SiX Agent as soon as it is initialized in the CRM.
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