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SiX License Console
Register for 5 Free Licenses
Log In Options
Managing Licenses
Modifying License Count
Configuration
Screen Pops
Enable Agent Consult
Enable Pop On Initialize
Enable Hold Alert
Hidden Unavailable States
Enable Who/What
Default Who/What
Override Who/What
History Minutes
Disposition Rules
Comment Templates
CRM Object Maps
Disposition Tag Maps
CRM Driven Authentication
Accepted Domains
CRM Orgs
Hidden Unavailable States
By hiding unavailable states, they will not appear in the state dropdown in SiX and will not be selectable. Typically this is done with the generic Unavailable state.
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