The Skybox Communications Team brings a broad range of industry leadership experience. Diverse backgrounds, business insight, and passion for excellence make Skybox a world-class partner, and an exceptional employer.

The team at Skybox Communications has over 50 years of experience implementing and supporting call center solutions. Skybox Communications was created by the award winning technical team at one of inContact’s most integrated customers. Our company is committed to providing cost effective and timely solutions for new and existing contact centers.


Michael Ladewski


About Michael: My goal is to deliver an exceptional experience for our customers and team members by promoting diversity and innovative thinking.

Interests: Family, Technology, Volleyball, UCF Football, March Madness

Johnny Goodwin


About Johnny: Johnny is a founding member of Skybox Communications. He is dedicated to helping transition contact centers of all sizes to the Cloud successfully. As the VP of Implementations, he is responsible for managing the implementation processes and team members that help customers take their contact centers to the next level..

Interests: living the Florida lifestyle, hitting up Disney with his family, or rooting on the Florida State Seminoles!

Jaime Larkins

Billing / Accounting

About Jaime: Jaime has been with Skybox Communications since June of 2016. She serves as the billing and contracts manager with the company, while also assisting with additional office administration.

Interests: country music, exploring the great outdoors, and playing with her children.

Chris Emerson

VP of Development

About Chris: Chris has been with Skybox Communications since August of 2018. He has a strong development background and serves as a custom development and CRM integration expert with the company.

Interests: brewing beer, traveling, watching football.

Chester Ladewski

Senior Developer

About Chester: Chet has over 40 years of experience in the telecom industry. His knowledge of systems and integration make him a vital part of the Skybox Team.

Interests: Football, Family, Music, Cruising

Danny Abril

Senior Developer

About Danny: Accomplished software engineer with 15 years’ experience specializing in object-oriented approaches to network and platform development. Extensive background in full lifecycle of software development process including requirements gathering, design, coding, testing, debugging, and maintenance..


Shelby Bozeman

Lead Implementation Manager

About Shelby: Shelby is one of the original members of Skybox. She excels under pressure and has implemented some of the most complex customers Skybox has implemented.

Interests: Boating, Beaching with the family, and cheering for FSU.

Dustin Lippold

Lead Implementation Manager

About Dustin: Dustin has been with Skybox since 2017 and has become one of our Lead Implementation Managers responsible for growth and leadership among the other Implementation Managers. He is happy to be part of a great organization that allows him to be a resource for its customers and employees alike.

Interests: traveling and playing volleyball whenever he has spare time

John Bides

Implementation Manager

About John: John has over 10 years of experience in the technology industry with banking software and software implementations.

Interests: competitive volleyball, fantasy football, family and friends.

Dani Klein

Implementation Manager

About Dani: Dani has been a certified implementation manager with Skybox since 2017. She has a strong project management background and works thoroughly to deliver above and beyond what is expected for the clients.

Interests: Wineries, CrossFit, Concerts, and Baking.

Bryan Saunders

Implementation Manager

About Bryan: A very eccentric implementation manager with a motivation to learn and a want to make every customer feel comfortable and competent in our ability to get work done correctly.

Interests:Beat-boxing, Sports, Superheroes, Technology

Jennifer Lesnick

Implementation Manager

About Jennifer: Jennifer joined Skybox in 2020. She brings over 11 years experience in hospitality and call center technologies. With experience as a Business Analyst, Project Manager, and Scrum Master, she adds depth to Skybox in the form of advanced requirements gathering, managing projects, and documentation.

Interests: Family/Friends, Country Music, Traveling, Sports, Cards, Puzzles

Ashley Kern

Implementation Manager

About Ashely: Ashley joins the team with a background in human resources and business systems. She specializes in TalkDesk implementations.

Interests: Survivor, Iced Coffee, Taylor Swift, and the Beach.