Agent Message Timeouts allow you to configure how long a particular message will be displayed to an agent in the SiX Agent.  By default all message types appear for 5 seconds before closing.  Three types of messages can be configured.

MARQUEE - This is a message sent from the call flow.

AGENT MESSAGE - This is a message sent from inside the BU Administration page by a manager.

QM - This is any automated message sent from QM or WFM.