Dependent Disposition Delimiter
When populated, this adds the ability to group together similar dispositions while in ACW work in the SiX Agent and display them as a primary disposition drop down and a dependent disposition dropdown.
For instance, let's say you use a dash (-) as the delimiter in your configuration. Then you have 3 dispositions as follows:
Complete-Not Interested
Complete-Item Sold
Complete-Wrong Number
The SiX Agent will display a primary disposition as Complete and a dependent disposition list with Not Interested, Item Sold,and Wrong Number.
If Not Interested is selected, the disposition Complete-Not Interested will be saved to the contact.