Skybox has allowed us to shorten our CXone scripting development cycles by more than 60% without any compromise in quality of work. In fact, quality and reliability have increased. It has been a very positive experience to work with such a knowledgeable team of professional people. Super responsive and dependable across the board, A+!
When we first met Skybox, we were very skeptical after struggling to get our dialer to perform to the level we needed it to. Johnny and Chester's organization, ability to translate our operational needs into technical processes and fast turnaround times on our requests revolutionized our day to day lives. We were able to focus on meaningful projects instead of constant troubleshooting and, truly understand how we can leverage CXone to support our engagement model. Simply put, we don't know where we'd be without Skybox!