SERVICES
PRODUCTS
CXone Agent Interface
CXone Agent for Freshdesk
CXone Agent for ServiceNow
CXone Agent for SalesForce
CXone Advanced Administrator
SkyData SQL Data Access
Professional Recordings
Skybox Agent Experience License Manager
OUR TEAM
PARTNERS
DOCUMENTATION
SiX Agent
SiX License Console
FreshDesk Configuration Guide
Salesforce Configuration Guide
ServiceNow Configuration Guide
LOGIN
Skybox Agent Experience
Skybox Agent Licence Console
CXone Advanced Administrator (Beta)
Contact Us
SFDC Installation Guide
SFDC Configuration Guide
Assign Salesforce Licenses
Add OpenCTI Softphone
Import Call Center
Setup Screen Pops
Configure Task Logging
Using Lightning Message Channel
Setup Screen Pops
If you want to configure screen pops in Salesforce. You can do this using the Salesforce Softphone settings. For help with this you can follow this link:
Softphone Documentation
TOP