inContact Advanced Administrator

Manage your inContact BU more efficiently

The inContact Advanced Administrator by Skybox Communications provides an administration screen to help make bulk changes quicker and more efficiently in your inContact Business Unit.  This FREE application helps avoid having to click through multiple screens to make bulk updates or inserts.  Simply log in to the easy to use administration screen and make inserts and updates all on one screen.

Try it out today!

SCREEN SHOTS

  • Manage your Business Unit setup all in one place

  • Bulk update Skills, Agents, Points of Contact, Teams and Campaigns

  • Assign Unavailable codes to multiple Teams at the same time

  • Assign Dispositions to multiple Skills at the same time

GET STARTED

Start using the inContact Advanced Administrator today!

STEP 1

Create an API Application in your Business Unit and give access to all APIs

STEP 2

Create a user that has Admin access to your Business Unit

STEP 3

Log In and start using the inContact Advanced Administrator

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